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About Us

Who are Maggy Kay Gifts?

Maggy Kay is the trading name of the online gift store which is owned and operated by Craigavon Plastics Ltd, a small family run packaging business based in Portadown, Northern Ireland. The packaging business was originally set up in 1973 by Wilfie Ryans (aka my Dad) and is now managed by myself (Ruth), my brother (Richard) and sister (Victoria).

Prior to joining the family business in 2002, I worked with Debenhams for several years both in N.Ireland and the UK and whilst I relished the new challenges of joining the family business I struggled to let go of my passion for retail.  As a result (and a little bit of family persuasion required), we decided to trial a retail operation and began by opening pop up Christmas shops.  Local people may still remember ‘Jingle Bells’, the first Christmas shop we opened in Castle Street, Portadown.

The arrival of my three gorgeous kids meant office or home based work was more practical for managing work and home commitments and along with the recognition that the opportunities for online selling were growing, the decision was taken to move the retail side of the business online.

In the beginning we stocked only Christmas products but our range has expanded over the years to include a large range of original and quirky homewares, gifts for the whole family, garden and outdoor living products, beauty products, as well as a huge range of our traditional Christmas decorations and gifts

At Maggy Kay we love to be different! Our goal is to offer pretty and practical home and gift products that are good quality and affordable, with a little splash of indulgence here and there.  We love to find products that are little bit different and not readily available on the high street and stock many item that are exclusive to Maggy Kay.

We work hard to source an interesting  range of everyday home and gift products and are delighted to be stockists of many top-selling brands including, Santoro London, Rachel Ellen Designs, Gisela Graham, Enchante, Heaven Sends and many others.  To view our full range of brands click HERE. 

Above all we are passionate about delivering excellent service to our customers.  We understand the convenience of shopping online and aim to make that process as quick and easy as possible.  We guarantee to dispatch all orders within 24 hours and in many cases on the same day.  Most orders are sent by Royal Mail 1st class post.  Larger items or heavier parcels will be sent by one of our designated couriers and will be fully tracked. 

We also understand that many of our goods are bought as gifts and appreciate the need to for them to  arrive in pristine condition.  On so many occasions I have bought gifts online only to find the product packaging is damaged or scuffed on arrival because of careless or inadequate packing and I’m left with a product that I don’t really feel looks good enough to be given as a gift. We ensure that all orders are packaged carefully and take care to ensure not only the product, but the product packaging such as boxes or wrappings arrive in perfect condition, ready for gifting.

We do hope you will be really happy with the service we provide but if not do make sure you tell us.  Simply drop us an email at info@maggykay.com with your order details and details of the issue.  We promise we will ensure your issue is resolved promptly. We also offer a no quibble 30 day money back guarantee on all orders (T&C’s apply- click HERE to read full refund policy), so if an order simply isn’t what you expected or wanted you can easily return it for a full refund.

If you are happy with our service, please do not be shy in spreading the word.  Small businesses like ours rely on the feedback of our customers to help the  business survive and continue to grow.  There are loads of ways in which you can help us.

Tell your friends and family about our website and encourage them to have a little peek.

Leave a product review by selecting the Review Tab beside the description on each product. 

Like our Facebook page and comment and share our posts.

Leave a review on Google (this is a fabulous way to help us out). This can be done if you have a gmail account; simply click the 'Review' button by our website when searched on Google, sign into your account and start writing. 

 

You can keep up-to date with all our latest products, offers and give-aways by following us on Facebook and subscribe to our newsletter to keep up date with new products, discounts and offers.

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